Shipping

 Yugopets.com currently offers free shipping on all US orders. For our international customers (outside the U.S.), shipping is calculated at checkout. Please note that we have a 3-7 business day processing time and your order will be shipped after this.

If you have special shipping needs, please contact us via our website or at support@yugopets.com. In the event your shipment is delayed, or any issues arise in production that could delay your order, we will contact you with any details or questions.

It is important to provide complete and accurate shipping information to correctly deliver your order. In the event of an incomplete or incorrect shipping address, please contact us as soon as possible. Please note it is the customer’s responsibility to provide an accurate and reliable shipping address. If the carrier confirms that an order was delivered to the given address, we are unable to re-ship your item(s) if it has been lost as a result of an incomplete or incorrect address submission.